## In replies all text above this line is added to the ticket ##

See our response below. You can reply to this email with any additional questions.

Cayla Wilkerson (Rev.com)

Feb 17, 09:44 PST

Hi Bob,

Thanks for your reply! I apologize as I had missed your order number in the subject line of the email, and I understand this has delayed you.

I took a look at your order, and there was a technical glitch while adding timestamps to two of your files. We will be refunding for the timestamps on those. Please find your final transcripts attached to this email.

If there's anything else I can do for you, please let me know. Have a wonderful day, Bob!

Kind regards,

Cayla
RevSupport

rev.com | /rev | @rev

Attachment(s)
180213PoliceGrandSons.docx
180213BoardSwingingBABs.docx
180213PoliceBobOnSteps.docx

bob barnett

Feb 16, 21:31 PST

Greetings,
I do not think you understand. I am enquiring about a file that was uploaded on Thursday. I need a status ETA. If you cannot do it, I need to try someone else. I listed files that I will upload via your *.php script if you can do this one.

If you cannot, please let me know and credit my creditcard.

thx,

Bob

----- Original Message -----

Cayla Wilkerson (Rev.com)

Feb 16, 11:56 PST

Hi Bob,

Thank you for reaching out to us! I'm happy to help you today.

In order for us to transcribe a file, please upload it to https://www.rev.com/checkout/transcriptionfiles. We're unable to accept orders via email.

We'll look forward to receiving your order. If there's anything else I can do to help, please do not hesitate to contact me. Have a wonderful day, Bob!

Kind regards,

Cayla
RevSupport

rev.com | /rev | @rev

bob barnett

Feb 16, 11:49 PST

Greetings,


I have many videos of which I need transcriptions-- www.timism.com/Keystone/Browns401Bland/MpgsArchive. Hope you can do this one. It is one of the hardest. If you cannot do it, please let me know.

My goal is stop a developing trend of which I am a victim. If you visit either www.24in4.com, www.timism.com and Essays on Climate Change (http://timism.com/GlobalDying/CO2InAtmosphere/EssaysOnClimateChangeInfo.htm) you will see what I am trying to do.

thx,

Bob Barnett

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